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  • General Session
    only 2:15 in the afternoon.” “Mother, I don’t care what time it is. It’s getting dark.” Within an ... I hold it for three seconds or more, it says I care about you as a person. You’re special! Even for ...

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    • Authors: Harry Dunn, Glenn Pfau
    • Date: Sep 2002
    • Competency: Communication>Oral communication
    • Topics: Actuarial Profession
  • The Art of the Expert Witness
    volunteer something. However, in response to a direct question on an issue, responding truthfully and ... many of the specific criticisms Colin had are the direct result of that micromanagement style. I think ...

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    • Authors: Michael Conefry, Colin Southcote-Want
    • Date: May 2000
    • Competency: Communication>Active listening; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Professional Values; Professional Values>Ethical standards; Relationship Management>Relationships and trust
    • Publication Name: Record of the Society of Actuaries
    • Topics: Actuarial Profession; Actuarial Profession>Code of Conduct; Actuarial Profession>Standards of practice; Pensions & Retirement